Conditional Questions
Conditional questions appear or disappear based on earlier answers.
They help keep public forms shorter and more relevant by only showing follow-up questions when they apply.
When to Use Them
Use conditional questions when a follow-up answer only makes sense for some users.
For example, a dietary details field should only appear when the user says they have dietary requirements.
Show or Hide
A condition can show a question when an answer matches a rule, or hide a question when an answer makes it irrelevant.
The goal is to reduce noise, not to make the form feel unpredictable.
Keep Conditions Understandable
Conditional logic should stay simple enough for project managers, testers, and support staff to understand.
If a form needs many layers of conditions, it may need to be split into separate forms or reviewed as a larger workflow.